Staff understood how to protect children, young people and their families from abuse and the service worked well with other agencies to do so. In the period from September 2018 to August 2019 there were 50,922 inpatient admissions and 229,647 outpatient appointments at Eastbourne District General Hospital. Any prescribed tablets and medication that you usually take at home. there are some services which we cant rate, while some might be under appeal from the provider. The service ensured that staff had the skills, knowledge and experience to deliver effective care, support and treatment. It will also include any special instructions personal to you. Eastbourne Station to Eastbourne District General Hospital by train, bus and walk. Every effort will be made to find an appropriate bed in a single sex area as soon as possible dependent on your clinical requirements. On the day of discharge you may be transferred to a discharge lounge to wait for your transport home or for your medication. This programme addressed issues such as how appointments were booked, queuing systems for specialist doctors, clinic duration and capacity and demand leading to positive results for patient services and patient experience. All those we spoke with were clear who their immediate manager was; this was not the case on the last inspection visit in 2015. 0300 131 4500, Cancel or reschedule your outpatient appointment, Long COVID Assessment and Support Service Feedback, Patient transport and help with travel costs. The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers. If Aurora is not the appropriate place for a patient, our Patient Services team is very knowledgeable about other organizations and services available and is happy to assist individuals in obtaining the services that best meets their needs. However the mental health liaison team had introduced monthly multidisciplinary meetings and responsive debriefs with the ED team to review care and effective use of mental health pathways. Any women that developed complications during labour were transferred to the acute unit at Conquest Hospital. The trust had participated in a national benchmarking programme for outpatient departments and the womens health service had achieved successful accreditation from the British Society of urogynaecology in 2017. Staff worked well together for the benefit of children and young people, advised them and their families on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. There were some issues with the structural maintenance of the hospital. The trust was compliant with the intercollegiate document, safeguarding children and young people: role and competences for health care staff (March 2014). Staff felt respected, valued, and were proud of the organisation as a place to work and spoke highly of the culture within the service. We accept all major insurances as well as Medicare and all AHCCCS plans. Protected meal times mean that we can help patients who may need assistance with eating and drinking and maintain privacy and dignity. Aurora Behavioral Health Systems Patient Services team can also answer questions regarding funding. There was a proactive approach to meeting the needs of those from different cultures or with complex needs. There's no need for the service to take further action. Patients' records are not available for consultation until 100 years from the last date of the document. This included greater emphasis on evidence-based practice and training. The majority of staff reported positive changes in their workplace culture and spoke of approachable and supportive middle managers. Clinical outcomes were monitored and were similar to units of similar size. Conquest Hospital This was evidenced through a few incident reports, such as when a patient remained in the emergency department for 19 hours when multidisciplinary medical teams failed to identify an appropriate care pathway. The intensive care service used procedures to ensure that patients received safe and effective care. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and outpatient services. The service had a vision for what it wanted to achieve and a strategy to turn it into action, developed with all relevant stakeholders. 0300 131 4500, Eastbourne District General Hospital Patients and relatives we spoke with gave positive feedback about the care they received on the unit. of hospital observation status and an admissions process that is transparent and administratively simple. Where compliance with VTE risk assessment and prevention had been a concern in our previous inspection report, there was now evidence of high rates of compliance with 95% of patients having a properly completed VTE risk assessment in July 2016. This maternity thematic review was a focused inspection; we inspected the domains of safe and well led using the CQCs established key lines of enquiries (KLOES). This enabled staff to use escalation areas and additional spaces for patients whilst they waited for diagnosis and treatment. The unit is run by a group of core midwives and maternity support workers (MSWs) and is supported by the community midwifery teams. Kings Drive, Eastbourne, East Sussex, BN21 2UD Our rating of the service was good. Leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. Budding medics have a doctor overseeing them, with workshops, hospital practice and work . There was openness at risk meetings and learning from incidents was shared across the team in a variety of ways. There were 735 mixed sex breaches on surgical wards at EDGH during a 12-month period. It is a general medical and surgical facility. Smoking, vaping or using e-cigarettes is not allowed anywhere on any trust site, including in outside areas or in vehicles, to protect the health of the people using and working in our services. Our rating of this service improved. Care pathways used in surgery referred to national guidance from the National Institute for Care and Excellence (NICE) guidance and other bodies such as the British Orthopaedic Association guidelines. We rated safe as requires improvement and well-led as good and the Eastbourne Midwife Unit as requires improvement overall. The service used innovative ways to engage with patients and the community to plan and manage services and all staff were committed to improving services continually. There were business continuity plans in place for use in the event of a major incident. After the inspection we requested further documentary evidence to support our judgements including policies and procedures, staffing rotas and quality improvement initiatives. Your hospital admission If you're staying in hospital as an inpatient you'll be made comfortable and be cared for by our dedicated teams. The doctor will prescribe all the tablets and medicines that you need while you are in hospital, as well as any you need when you return home. In most wards there is a bedside television, radio and telephone system called Hospedia. There was evidence of effective multidisciplinary working with the hospital intervention team the security team and specialties when these were available. Staff showed compassion when dealing with patients and protected their privacy and dignity. How to get to Eastbourne Hospital by Bus? 1 - 20 of 32 Intermediate /after hospital care services in Eastbourne. Other series are not available for consultation until 30 years from the last date of the document. The service only employed one play specialist to work cross-site. The vision and strategy were focused on sustainability of services and aligned to local plans within the wider health economy. If you need assistance to stop smoking please speak to a member of staff who can refer you to the appropriate service. Explore Your Treatment Options : You . Building: Acute Admissions Unit. They managed medicines well. Call us today, 24/7, for a free, confidential assessment . People could access the service when they needed it and did not have to wait too long for treatment. We will involve you and, with your consent, your family, carers or friends as appropriate. Subscribe now for regular news, updates and priority booking for events, All content is available under the Open Government Licence v3.0, except where otherwise stated, 179 - East Sussex and Brighton and Hove Record Office (ESBHRO), East Sussex and Brighton and Hove Record Office (ESBHRO), About our Suspended ratings are being reviewed by us and will be published soon. / 50.7864829; 0.2697638. In general, medicines in theatres were well managed but we observed the block signing of controlled drugs which was contrary to best practice guidance. The service made it easy for people to give feedback. Consent was obtained in accordance with the trust policy and guidance from the professional regulatory bodies. The identification, reporting and investigation of incidents had improved significantly since our previous inspection. Staff assessed risks to patients, acted on them and kept good care records. The service took account of children and young peoples individual needs and made it easy for people to give feedback. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. Demand for mental health services far outstripped capacity. Some policies we viewed on line for example the acute asthma in children, Abdominal pain in children: managing children with gastroenteritis and managing fluids in children needed review as they were up to two years out of date. Tel: Green Bay 01923 436 681, Purple Bay - 01923 436100, Blue Bay - 01923 217 065, Yellow Bay - 01923 436 669, Reception - 01923 217 760, Doctors' Office - 01923 436 103, Sister's office - 01923 436 104. Hand hygiene audits showed sustained high levels of compliance with results maintained above 97% since February 2016. the service isn't performing as well as it should and we have told the service how it must improve. The discharge lounge is staffed by nursing staff who can care for all your needs while you are there. AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. They will help you evaluate transportation services for your patient/client to . They understood and managed the priorities and issues the service faced. Our hospital radio services provide a variety of programmes, free of charge, including daily request shows. Staff were clear about their roles and accountabilities. In some of the records we looked at we found missing referrals, no evidence of consistent risk assessment and evidence of the discharge of a patient at significant risk of self-harm or suicide. We will publish a report of our overall findings when we have completed the national inspection programme. Appraisals were consistently carried out, fit for purpose and focused on staff achievements and goals. This included an extension of the Hospital Intervention Team to 12 hours each day and a planned increase of overnight mental health team availability. Visiting times: 2.00pm - 8.00pm. The recently introduced electronic observation recording system had led to improvements in the management of deteriorating patients. This reflected a rating of inadequate for safe, requires improvement for effective, responsive and well led and good for caring. Moving patients at night is only done in an emergency. From Cineworld 322 min From Brighton Pier 120 min From Gatwick Airport 156 min From University Of Brighton - Falmer Campus 116 min From Churchill Square Shopping Centre 117 min From Brighton Our rating of this service improved. There were systems that ensured children with long term medical conditions were seen by paediatric consultants with specialist interests, for example diabetes. 0300 131 4500, Provided and run by: ACTs provide high quality and appropriate care and liaise with STAR . Recent audits took place for JAG (joint advisory group on gastrointestinal endoscopy) accreditation, which they are currently awaiting the outcome. This included assessing the patient against the risk of falls, nutrition status, skin integrity and pain. People were respected and valued as individuals. Hospital admissions (narrow measure) to be similar to national average by 2026 (Appendix 2.3) Alcohol specific mortality in Hastings to be similar to the East Sussex average . Published Key services were available five days a week with out of hours and weekend cover also available when needed. Patients and relatives told us that they were treated with dignity and compassion. They supported staff to develop their skills and take on more senior roles. There were systems in place to support learning, improvement and innovation. Get alerts when we inspect. Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. This was our first inspection of the Eastbourne midwife unit. The safeguarding team had recently been expanded and was addressing specific areas of the trust where shortfalls in practice were identified. This meant any child presenting at risk from complex mental health issues after this time, would be transferred to the short stay paediatric assessment unit or Conquest Hospital site for overnight admission until assessment by a mental healthcare professional could be safely carried out. Staff completed and updated risk assessments for each child and young person and removed or minimised risks. As such, Rosewood Ranch admits clients 24/7 for our Inpatient and Residential programs. To contact PALS at this hospital: phone 0300 131 4784. email esh-tr.palse@nhs.net. Conquest Hospital Bexhill-on-sea, Overview. Every adaptation was offered to make the appointment as comfortable and relaxed as possible. There was a continuous improvement programme in place across administrative services that included health records. We place some essential cookies on your device to make this website work. However, if your medication has not been changed and you have a supply at home, please inform the nurses as this may speed up the discharge process for you and allow you to be discharged earlier. Ward and departmental safety thermometer results showed improvements across the service. Alcohol Care Teams are embedded in Conquest hospital in Hastings and Eastbourne District General. Staff had an understanding of what informed consent entailed. Alcohol or any illegal or non-prescription drugs. Options for food and drink had improved for patients in the clinical decisions unit but audits of the use of the malnutrition universal scoring tool (MUST) noted poor compliance with trust standards. Large amounts of money or valuables, such as jewellery or electronic devices etc. There remained gaps and inconsistencies in the quality and completion of patient records. Patients and relatives said staff go above and beyond and the care received exceeded their expectations. 01323 645 555 View details. It may be necessary to move you to a different bed in the same ward or to a different ward at varying times of the day or night. Admissions Unit - Eastbourne DGH - Information for the day of your surgery File type: application/pdf Review date: July 2022 In addition patients consistently spent longer in the emergency department than the national average. They were focused on the needs of patients receiving care. We are unable to accept any liability for loss, theft or damage to personal property or money unless it has been handed in for safe custody and an official receipt obtained. Eastbourne District General Hospital is located on the outskirts of Eastbourne town centre. The midwifery led unit was closed from the 10 December 2021 until the 21 April 2022 due to staffing challenges. Leaders supported staff to develop their skills and motivated them to succeed. They provided emotional support to patients, families and carers. The incident-reporting system indicated consistent oversight from the senior team and a detailed approached to establishing the causes. Learn more about PALS. This included a workforce development plan, additional consultant shifts and better utilisation of resource plans for access and flow. Leaders understood the challenges to quality and sustainability, and were taking action to address them. Staff treated children and young people with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. Four closures were due to lack of medical and nursing staff at Friston and six of these closures were due to insufficient paediatric nursing staff/skill mix of staff at the Conquest Hospital site to care for two patients with mental health issues needing one to one care whilst on the ward. Practice changed where required improvements were identified. Staff kept detailed records of children and young peoples care and treatment. The trusts referral to treatment time (RTT) for admitted pathways for surgical services had been worse than the England overall performance since July 2015. Any other browser may experience partial or no support. Kings Drive, Eastbourne, East Sussex, BN21 2UD There are vending machines outside most wards. Our rating of this service stayed the same. the service is performing well and meeting our expectations. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Staff knew how to contact the safeguarding team within the hospital and explained clearly how to make a safeguarding referral.
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