Close. My partner and I were involved in a pretty bad accident with our newly purchased 2020 F-150 Lariat, towing a 32 travel trailer in which the trailer jack-knifed and the wheel forcefully pushed and jerked which made the accident inevitable leading to an eventual rollover and total loss. Ive contacted my nearest Ford dealer twice in an attempt to get service. I known they poped the hood pins to play the hood back to get at mater cysclinder move easily, what I I one to do, they told me to wait 3mo ths to bring it in ,freedom Ford is the dealer in n.y in Kingston. bought my F150 January 2019, had a 300 mile trip to home on Jan 2, 2019 and notice it had a pull to the Left and later to the Right. It will kill someone if not a hole family. Have you noticed a problem with the steering system? I am not just a disgruntled ford owner, i am 5th generation ford faithful, and that has now eneded, because of one stoopid issue they refuse to fix. So the told me at Hoffman ford that the computer need to be reset. Pick Up In-Store. 2018 f150 3.5 ecoboost limited 17k miles it did that in a curve the other day it will scare the crap out of you. The part is being replaced and programmed this week. The Ford F-150 class action lawsuit was filed by Mark Lincoln who says that he noticed the steering problem upon purchasing a 2016 vehicle, and was told that he could bring it back for an alignment which would fix the problem. Im driving a messed up truck and just waiting for an accident to happen. Why no recalls? I had it align but the computer diagnosis show that the alignment is fine no mechanical issue. No, I have to. After this happened the steering assist fault and lane assist light came on. Same here. Steering hangs to the left and difficult to return it to the right. Get Your Car Fixed. This clearly a recall issue with all these reports of the same problem. I took it in to the dealership since I had purchased a full premium warranty. I had it repaired and the bill was over $600. It is a most disconcerting feeling. Help some but still have a pull to the left. 2017 F150 King Ranch. as everyone should. it was diagnosed 11/12/2020. With such rich family history with the flrd motor company, dodge brothers, and the likes, it pains me greatly knowing that ford motor company knows of this problem, yet treats its customers this way, and its dealerships manipulate customers in such a manner, all while denying its existance. DEPENDING ON THE RESULTS OF THE INSPECTION, THE DEALER WILL EITHER ADD A SPRING EMBOSSMENT REINFORCEMENT OR REPLACE THE INTERIOR DOOR HANDLE MODULE FREE OF CHARGE. Thats what my wife and I are thinking. Cost me 74.00. steering is very sticky after it has been driven for a little bit. There is a pressed in shaft in the upper steering column that gets wollowed out over time. Ridiculous! 27 problems related to steering have been reported for the 2010 Ford F-150. With new U-joints featuring precision needle bearings for smooth, silent operation and reliable performance, this vehicle-specific design is engineered for a perfect fit. The service manager drove with me and say is nothing wrong. Car problem (s) with the 2010 FORD F-150. I have that same problems as everyone else is talking about and then some more with my 2015 f-150 lariat fx4 with 78k miles. Its been in for multiple alignments. 2010 Ford F-150 1 Recalls & Safety Reports Compare F-150 Years Recall List for the 2010 Ford F-150 Official recalls have been issued for the 2010 Ford F-150 by the NHTSA. My 2018 F-150 pulls to the left and the steering wheel points to the left (slightly). At about one month ago with 39000 miles on the clock, my 2017 F150 started demonstrating this erratic and intermittent sticky/heavy steering. I request to talk to the general manager he drove the truck with me and admitted that it pull lightly to the left. Ford and Ford dealerships wont cover anything and part is unavailable nation wide and everyone refuses to help. They aligned it twice but no difference in drivable. enoone3@yahoo.com, my 2017 lariat have power steering fault as well. I cant believe it still, this was a birthday present to myself this year and I actually spent my birthday down at the dealership because the day before the kid helping me could not figure out what day of the week it was let alone the process of selling a car. The steering assist failure means the car is undriveable. Ive had It to a private shop and the dealer. Requires extra effort to center the wheel. The vehicle will not hold center. Making it very unsafe to drive. 2016 f150. He says that he has faced financial injury trying to fix the problem, including incurring costs related to purchasing his new vehicle, and including lost wages because he had to miss work to try to deal with the vehicle problems. New tires and new alignment. Long story short, im at 46k miles, ive had 11 alignments and been thru three sets of tires. Same issue as everyone above. When it comes to your Ford F-150, you want parts and products from only trusted brands. Took it back to dealer, they couldnt find anything. I took it in and got new bearings, tires, and an alignment. Driving at 5 mph on I 90 in traffic jam. Will keep you posted on what Ford says . Some of the most common issues affecting Ford F-150 trucks include spark plugs breaking, poor fuel economy, persistent engine noises, and engine stalls. it only does it for a very short time each time. Timothy A Nord, My 2015 f 150 truck seems like when you turn the wheel it catches . When I drove the truck out of the lot the steering wheel was pulling to the right about 15-20 degrees even when going strait on a flat street. He acknowledged the drift. California consumers may exercise their CCPA rights here. Dealer claimed they were unable to replicate and sent me on my way. Had to replace the front steering assembly on my 2017f150 with 39000 miles on it. Jeep Clutch Recall Involves Gladiator and Wrangler SUVs, RECALL: Interior Door Handle Spring Failure, read stories from drivers who praise our work. Not steering shaft, power steering pump, power steering fluid, ball joints steering rack mechanics are at a loss. I have never seen a truck so difficult to turn when the engine is not running. I parked the truck and stayed an hour later and power steering is working again. Its ridiculous that being such a dangerous thing wrong with these vehicles and Ford wont put out a recall on them. Also. I bought it used with 27k miles on it from a Ford dealership. Brought to Ford dealer I purchased from and they state no issues. The system that failed was in the steering/gear shaft. When I turn right or even a sharp enough curve, it wont go back to center and gets stuck around the 1 oclock position. Not a fan of the electric steering!!!! The dealership tried to help, but Ford totally blew me off, basically denying the problem exists at all. My pre certified warranty does not cover this. I have posted several times about the same problem all of you are having. Truck: 2005 F150 4x4. I bought a 2016 f-150 XLT V6 with 124,000 miles on it a week ago. I had it towed to my mechanic and the solution was top rfe[place the rack and pinion assembly. They then said it was a steering sensor in the rack opinion so the whole thing need replaced. I had to take it into the shop on the Sept 28 so I will see what happens. The faulty electric wiring and blown-out fuse generate such issues. Just wondering if any of you have gotten this issue resolved. 2016 f150 xlt. They said there was nothing wrong. Very hard to turn steering wheel. It was scary because the truck shot left on me. There should be a recall. We need to know what to do about this problem. I though I was crazy but apparently not. The problem I have with dealership was, lets down play issue and no consideration or understanding to my issue, nor would they get my truck in ASAP to fix problem. I did my research and having a failed vacuum pump, also know as a BRAKE BOOSTER, not properly working especially for 3 months can directly affect the entire abs system not just the pads and rotors, but as well as the power steering rack and pinon fault. 2017 Ford F150 xlt sport steering seemed loose at times or jerky maybe a better description. Example: "Bad Brakes", "Toyota Recall", etc. This past weekend I was in a parking lot and my steering went out and veered to the right and I hit a tree. Duh! my steering is now back to normal, no issues after a few weeks since lubricating, the other mechanic I talked to said he like to take is steering shaft out and let it soak in lube for a day or so, and that this is a common problem on the f150's and that lubricating the steering once a year will help the longevity of the steering components. Turning the wheel left or right it wants to stick causing me to pull it. Alignment is good usually happens under 60km hr. 11/29/18 will be the 6th time my engine shut off when coming to a stop and making a turn. I have taken my Ford to three dealer, and the only thing they have to say is that it I may need a front end alignment. Come on 12.. TWELVE DEFECTIVE TIRES IN A ROW,,, ya sorry. Is it time to move on? These is the 5 Ford product i purchase. No issues but recommended by dealer to just look at at every scheduled service appt. Doesnt return to center sometimes. Hi, I was towing a rv and the steering assistance and the down hill assistance went out. But returns to normal at lower speeds. While in motion on the highway changing lanes the steering wheel move in an un-expected way. Sounds to me like an issue with the gear teeth within the steering rack. The steering just locked up on me as I was backing up my trailer and it doesnt appear that my power steering will be coming back anytime soon. Steering feels knocked at times. I suggested to check the four wheel drive mechanism to check the front brake disk etc. It was purchased brand new, and has less than 50,000 miles. Just tonight I stopped at the store and I lost all power steaing when I started the truck again. So I called the dealer and had them do a recall search with the vin# and come to find out there was 16 different recalls with the 2015 f-150 witch some included steering problems. Can move it and hoping it doesnt cause me to wreck. I am having the same problem with my 2016 F150 with 68000 miles. First thing I did was rotate the tires problem was still there. Yes i have this problem too. My steering does this exact same thing and pulls you to the left sometimes and sometimes to the right and its awful to keep straight on the road. New tires, New tie rods and control arms. Ford Fix our Trucks! I have a 2019 ford f150 I bought a year old almost. 2016 power steering just out of nowhere failed. In a F150, it is very difficult to turn the wheel without power steering. Ford needs to recall all vehicles with this system before someone is seriously injured. This truck is all over the road. I took it the nearest mechanic who then contacted Ford service to see if it was recalled due to this issue-nope. Complaints are spread across multiple & redundant categories, & are not organized by problem. Now at 45.000 mile doing it again. I have taken my 2017 F150 with 115k to Ford twice in the last two months. They put it on the hoist and said they checked everything and all was in check. I have a 2017 f150 that the steering went out at 65000 mi. 1000 lies. Sometimes it drifts to the left and sometimes to the right. When making sharp steering inputs at interstate speeds in my 2019 F-150, the steering acts and feels as if it not connected to the wheels for 1-2 seconds. I ve had all tge recalls done at a Ford dealership which were 16 all together. The most recently reported issues are listed below. The Dealer say the rack and pinion is back ordered with no idea when it will be available . I now have 49.7k. Steering sometimes makes a clicking or grinding sound turning left and right. They can not get Steering wheel straight. doesnt feel right for a $46,000 truck, Calvin it has a problem. This truck is all over the road. . Also steering gets very stiff at interstate speeds like there is no power steering. I just purchased a 2019 Ford F150 . No idea when they will get it in to do repair. My 2011 F150 with electric assisted power steering failed. Does anyone know if there was any type of recall on this. But I cover 5 states for work and thats my only vehicle. i have been complaining about hard steering when turning for long time, it is not RIGHT! 2018 f150. Ford please dont leave this to the way side. Im having the same problem, but mine is a 2011. You can change these settings at any time. Please if anyone finds out what can fix this issue or have an update on this lawsuit pleas email me a bro.timothy32.tw@gmail. He says that he had to pay a $5,000 adjustment for the 2017. Was quite a blow causing leakage in the shock which not covered 2018 ford f150 lx with only 39000 miles The bolt in the steering was so loose the dealer told me that the wheel was about to fall off and would had been in a heap of trouble. Started pulling to the left or right randomly, then started getting error codes. A couple of weeks ago my steering started binding. Quite hard to keep between the lines on a windy day, My 2011 fx4 is all over the road from left to right brand new tiers. Pulling right and left all the time. I have a 2016 f150 lariat supercab 5.0. I have a 2017 ford f150. A class action lawsuit claims that Ford F-150 trucks, model years 2015 to 2019, have defective steering systems which causes the wheel to pull to the left or the right, leaving the driver to temporarily lose control. The morning the will here a fulle at. At this point I will continue to drive it until a code is thrown and service message is displayed or until the steering becomes entirely unusable. That is now the Pittsburgh public transit system. My daughter has a 2017 Ford that has this same steering issue. 2017 F150 xlt. Drifting steering. Same experience as those mentioned above. . This is my 6 vehicle new that i had purchased from the Ford Corporation. I found this to be odd because I have never taken it off road. Ford said they have had trucks sitting at the dealership for months that need the same part but its backordered and they dont know when they will be able to fix them. To me this would seem as though there is something with a short in it creating a very dangerous situation because all of the things that go out could cause a very severe accident due to loss of control without human error. 2021 ford 150, 10,400. . Search CarComplaints.com for these popular complaint phrases CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. Sometimes it works flawlessly and others it will be as if the steering wheel will lock into a left or right position, or stay in the left or right position after a turn forcing me to return it straight, or feel like Im trying to turn in deep sand or gravel, and recently while driving along the interstate Ive experienced the steering wheel become stiff and overly responsive to immediately slack and loose. However, my spider sense is now tingling and Im not expecting a satisfactory resolution after reading of other experiences. NOTE: I am NOT a fan of Fords Electronic assist power steering since the wifes 2010 ESCAPE steering failed last DEC. Its not the company it was 20 years ago. Sounds and feels like its the steering shaft linkage. 2017 f-150. now it is Jan 15 2020. we had a temperature this morning of 36*C and I plugged in the trucks Block Heater before heading out, started it up and found the steering wheel felt like I was in an old 60s vehicle with ARM STRONG steering. It has 7800 miles on it. that reports on class action lawsuits, class action settlements, My steering wheel pulls left then right and feels heavy at times that Im driving. I have my 2017 Ford Raptor at the dealer right now for the steering locking. I didnt even need half of that for the cost of the trip. I have a 2016 f150 and have been ticketed for swaying. I have a 2016 F150 and it drifts quite a bit. The Ford steering alignment class action goes on to state that after he experienced multiple problems with his 2016 Ford F-150, including erratic steering and pulling, Lincoln traded his 2016 vehicle in and purchased a 2017 Ford F-150 vehicle. Feel like driving a boat slow that you have to make corrections constantly left or right to keep it straight. Problem started vefore 7k miles. Official recalls have been issued for the 2010 Ford F-150 by the NHTSA. My wheel suddenly started jerking hard left then hard right and now it will barely move. would had been injured. And i have been lied to by ford corporate headquarters themselves.. lied to my face. It jerked the wheel out of my hands. I had to tow the vehicle to the mechanic shop. FIRST FORD. The new F150 pickups built during that time with the base 3.7L V6, the 5.0L V8 or the 3.5L twin turbo EcoBoost engine are subject to this recall while the trucks fitted with the 6.2L V8 are not . I just bought a 2018 f150 with 33333 miles on it I noticed it pull to the left as I was driving it home after I picked it up I call the dealer and set up an appointment to check it out. Parked the truck over night and everything was normal again, until on the road for about three hours again, then the same thing happened is this similar to this class action case? Feels like theres a lot of play in the front end but everythings tight, wheels and tires are good as well. Decided not to drive 600 miles for a FREE Alignment. Never seen this before. The steering is becoming eratic and pills left or right at times. This passed Sunday was leaving home and the dash lights up with pre collision assist not available, service advance trac, steering assist fault, hill start assist not available, and then all of the power steering goes completely out. they make an upgraded factory and a saginaw replacement. The electronic rack and pinion needs to be changed. 5 minutes later Steering Wheel locked completely thankfully I had just pulled in my drive way. Does it after about 75 miles on hwy. Sticks when turning left. My truck in my office and I travel 5 states in it as a sales rep. Really has me concerned also and specially after all the complaints on this issue I have found online. 2016 F150 I just purchased. Others have driven my truck and have noticed the same things of it driving its own path. After replacing the hubs, the driffting still happens, which I thought was due to the road surface and the ruts caused by traffic. The dealer wants 2200 dollars and 4 hours labour to change it. I have a 2017 f150 platinum and this problem happen me but was unable to make it to the dealership. Does anyone have any advice what I need to tell my dealer that is currently working on my truck and has had my truck for over two weeks? Did you get it figured out? Sadley our Ford extended warrant just expired a few thousand miles ago. Second is to remove the steering column shroud, cover. I was able to drive it to the dealer following day and then the next day they called back. My 2015 has put me in the ditch twice almost rolled it! 6 rental cars. Dealer repaired it satisfactorily March 2020 but the same symptoms have returned first week ofJanuary 2021. Taken truck in several times and they claim they test drive it and not able to replicate. 2016 F150 same issue Loss of steering, Truck steering is loose and hard to control pulls to the left and right. Times it gets scary depending on driving situation, traffic and bridges etc. I did take it to the dealer and they said there was nothing wrong with it. Have to find out if this is covered on the extended warrantee. Loose wheels can cause the feeling of unresponsive steering. Have to manually pull it straight after going around a turn. I am sooo done with my dealer AND Ford! Common Problems Found in the F-150 5.0 Engine. Neighborhood mechanic noticed uneven wear on my new tires after 1 month on the truck. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. They did a alignment check at it checked good. Same problem. I have a 2016 Ford F150 4 x 4 crew cab with a 5.0 L engine. Have a 2016 F150 FX4 super crew that drifts left and right on interstate you have to constantly fight it. Why is there not recall on the F 150? Dealer charged me for alignment and problem wasnt fixed. Since the steering is now in default, I assume this is a issue related to the known steering defect known by Ford, My 2016 f150 44 steering has a catch in while driving sometimes its hard to turn in a curve kinda scary want let my wife drive it, My 2016 f150 44 steering has a catch in while driving. I am also having same issue. They have done alignment and that didnt work. I just replaced the front differential with one out of a salvage yard. Does someone have to die, or many someones before they will stand up and fix this? So leaving dealership going through a S curve at 46 mph my steering wheel locked to the left, naturally I panicked and jerked wheel back to the right and it worked. I had to continue to a safe place to pull over and struggled to get it pulled over. THE INTERIOR DOOR HANDLE HOUSING EMBOSSMENT RETAINING THE INTERIOR DOOR HANDLE SPRING MAY FRACTURE DURING NORMAL USAGE RESULTING IN INSUFFICIENT SPRING FORCE TO RETURN THE HANDLE TO THE FULLY STOWED POSITION. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. 50k for a brand bew truck, and 100 yrs of faithful customer history,,,, and i cant evwn put my two kids in it it. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement It was good for about 15 miles and did it again. Each occasion, slowing down to a stop, engine shuts off while making a turn, and I put it in neutral while pressing brakes, starts up, and I keep going down the road. I puchased it locally in Coery Pa. In the fall, Lincoln complained again about the erratic steering, at which point Ford adjusted the alignment and steering gear assembly, and replaced the shaft seal. Report a Problem. id try this before buy any new steering components. I dropped my 2017 F150 off at the dealership in Danville KY, last night 10/24/2022. I have this problem as well, 2017 f150 XL 2.7 v6 constantly redirecting the truck always pulling to the left or right. Lower steering shaft $150 - $300 10mm socket 13mm socket Flexible ratchet Breaker bar/extension Hammer Flat head screwdriver Penetrating oil Liquid wrench Anti-seize lube Step 1 - Remove top steering shaft bolt The steering shaft should be on the driver's side of your engine bay. I took it in previously and they couldnt find anything wrong. It first happened to my young daughter and she could not overcome the locked steering wheel and drove off the highway because of it. Ford should have thought thru before adding electricity to steering on a off-road vehicle. Its a matter of time befor its someones life! Ive had the truck back twice since then. Have 2018 f150 44k miles same issue pulls left and right had 2 alinements done new wheels and tires still same issue steering feels loose sometimes steering wheel is crooked when going straight when turning feels like truck has to catch up or turns too early pulls both directions feels unsafe i was told it was a steering angle sensor but 2018 dosent have that ford refused to set up service cause no codes or be charged diagnostic fee even if they cant find issue i tow a trailer and and am scared to tow for safety for me and family. You can overcome the locked position with heavy force in the opposite direction. I have been quoted $3300 to fix it, that there is no recall available but I can find online where there was a recall on 2014 F150s at one time This is just very frustrating. You could actually hear it while driving on a rough road as it was clicking back and fourth. Explorer 1996 Van Eco line Club wagon 1998 Explorer 2002 Ford 150 2006 and Ford F-150 2018 I am looking to other options unless Ford take full resposibility for my emotional and financial lost. 2019 f150 63 miles on odometer, steering does pull at times when it should not, has me worried of wrecking at times. Noticed the steering wheel would not stay straight when driving. All just to have her sitting there doing nothing. But more recently, it has begun to pull lightly in either direction, first left, then right, etc. I am 2018 F150 owner with the same steering drift problem. in particular on curves, but will also pull on straight road. It sticks turning left and right. Only 78000 miles. 93k miles. At various speeds, the wheel gets hard to turn as if something is holding back on it. I have the same issue with the pulling left to right. Same issues here. Ive almost wrecked on the highway and main coty roads 45mph+ usually on so many occasions I had to find alternative means to have my daughter picked up after school because I dont feels are driving it with her in the vehicle, risking her life too. 2017 F-150 XL 5.0. They tried the alignment. Dealership said its very rare and its gonna be $2700 to replace it. Very unsafe situation and something needs to be done by Ford to correct this issue. Same steering problem as mentioned above. This is Dangerous. Our local ford dealership wants us to pay for the whole steering system repair. I have had multiple alignments done as well as changes of brands of tires. Additionally I have uncontrollable float left and right especially on the interstate when driving completely straight. Same exact problem as the complainant describes. My 2004 FX4 with 237k miles drives better than this 2019 with 2000 miles. Same story. Agin this could have been a different out come if my wife or so. Aluminium appears to have several hairline cracks and warping around the collar holding the steering column and you may loose control while turning or when the road surface is uneven at mid to high speeds. I just had my 2019 f150 towed to the dealership. They blamed it on my tires and alignment. Just started doing this from Time to time, started April 17, 2021. I wouldnt have been able to get back home though. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. As soon as began to drive home from dealer I noticed they didnt fix it. I have a 2017 F150 XL that has steering issue, 84K on it has what I would call an over correction on returning to center. Been to the dealer several times, they say all is good, feels normal I think they are full of you know what. Cruise goes out. Sometimes have a hard time turning quick enough to avoid a car, as it stalls. Steering Gear started making a clicking noise when turning. drug injury lawsuits and product liability lawsuits. Now Ive got to make the payment AND make the repair. To fix it. I had to jerk the wheel to get out of on coming traffic. I spend $2,216 on what they said the problem was and it was still doing the same thing. Eith a csmper even worse, Ive been towing czmper and boats for over two decades, and when speaking to Ford we attributed it to bring a lite truck ,but I onter tow twice a year to and from lake 1 time each way,the truck never feels sure footed anytime, it us the most expensive bad truck I ever brought, since cay one I have nitice grease on my front shock and iam changing then that has been there since day one why havent anyone seen this. Feeks notchy when you turn. Ford went to this drive by wire system around 2007, it has affected both cars, SUVs and trucks. The best part is, our Ford F-150 Steering Gear Input Shaft Seal products start from as little as $13.49. Sways left and right on the highway on a good day. All the parts and labor necessary. If this suit is still active I would be interested in joining! I received a call from my mechanic and they have received my steering gear from Ford. However, I did have to drive it from TN back to MI like that. 2018 f150 fx4 with lane departure option but rarely used. Just hope you are not driving or you are in a safe place. My f150 wonders left, and right especially when going over 60 mph on straight hwy driving. Built in canada. It was at the dealer within 30 days for a steering issue. I have even driven it on the opposite side of the road to see if it will correct and it doesnt. They said it was fine. hopefully its fine. Same problem 2016 f150 was fix under warranty twice and when it went out the third time the dealership blamed it on the truck being lowered yet they never mentioned it the first two time only after it was out of warranty. Now i am faced with the constant nagging of the steering in this truck. I have a 2016 F150 that is doing the same thing. He stated his F-150 does the same thing. This is not the company he built. Ford paid a portion but I had to pay a majority of it. The steering seems to stick off and on while driving. 2017 F150 SuperCrew Sport with a dealership level kit. Not safe I do have 88000 on truck but this is a complete hazard to all that own these trucks and to other people on the roads . At highway speeds, it feels as if something is holding the steering wheel when I try to make slight corrections or change lanes. 95 Dorman 20753 Brake Pedal Pad Compatible with Select Ford / Lincoln / Mercury Models $3. purchased it with 26 miles 10/2016 it had done this only a few times in first 3-4 years now no warrantyThis Issue is a FORD issue Not a Customers issue! My 2012 platinum has been neglected by Carmax and the fact that when I bought the truck, I heard some noises and I did a thorough check off the basics, I had asked them to take care of these concerns. Please let me know if anything comes of this effort to get Ford to fix this issue. I told him i have a 2016 with only 35,000 miles.he told me oh thats prob the causeyou dont drive it enough and the grease has dried up in the steering column.