Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified. Croydon Council has the MyAccount system where you can link all your different council departments, such as your Council Tax, bins, benefits and rent, and view the information online. It is a London borough council, one of 32 in the United Kingdom capital of London. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. If you are contacted in this way, it is going to be a scam. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! Hide, Send feedback directly to the content team using our website feedback form. Media resources & contact; Croydon Observatory; Home-Newsroom 2022-01-08T12 . VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. Dont worry we wont send you spam or share your email address with anyone. Follow BBC London on Facebook, Twitter and Instagram. Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice Claims for the rebate can only be processed until September 30. Do not close this page if you would like to continue. Council tax is payable on properties that are empty, including second homes. For queries . There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. ", Please see my statement below regarding Croydon Council's financial position. 08 February 2023. Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. I also tried to set up an account with grantapproval.uk. Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 It will take only 2 minutes to fill in. Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. Get in touch with us online, by phone or in person. Council Tax team. The councils online form should take around 10 minutes to complete. I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. This may take two months for those that pay less than 150 but the credit will show as that months entry. The BBC is not responsible for the content of external sites. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. To help us improve GOV.UK, wed like to know more about your visit today. This service is in scheduled maintenance mode. Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. Russian minister laughed at for Ukraine war claims. Call us. Further details will be. The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government. The application is in two parts. Call us Lines are open Monday to Friday 9am to 4pm. Show In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. We use some essential cookies to make this website work. Payment line:0345 300 0614 (option 3) Try contact-the-council@croydon.gov.uk email address. | We provide a large number of services for local people, businesses . Hundreds of people descended on . I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. and how to view your payment schedules online. She said: I will be voting against the 15% rise in council tax. Enter your email address to subscribe to this blog and receive notifications of new posts by email. In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. find out if you're entitled to Income Support, Pension Credit or Tax Credits. London Borough of Culture 2023. On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. 7. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. Sign in or Register a new account to join the discussion. For example, card cash accounts, post office accounts and most savings accounts will not. Viridor burned it as excess plastic not for landfill. United Kingdom, NEW Help improve this site by Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. Bernard Weatherill House 8 Mint Walk. Revised, or reduced? To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. 3. The council will never call you and ask you to give them your bank details over the phone or by text. Within the texts we use the URL textm.co this is a genuine communication from Croydon Council. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. You have rejected additional cookies. The council reckons even its online form should take around 10 minutes to complete. You have accepted additional cookies. The second part allows you to make a claim. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. 2023 BBC. Sometimes we may call or text you. 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". Plans to increase council tax in Croydon by 15% have been approved by the government. The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. 0.1 England and Wales. Some banks and building societiesmay not accept Direct Debit instructions. At conservative gathering, Trump is still the favourite. Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. 9 Some other shitty excuse In the event of an emergency, the 020 8604 7124 hotline remains available. But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. 4) Select who needs to know you're moving home (Croydon Council, HMRC, DWP, Water, Electoral Roll etc) Show Please i need help. Show Have you received your emergency energy Council Tax refund yet? It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. He added: If we defeat the mayors budget on first presentation, we will call on Conservative councillors to reject it at second presentation.. Start a new calculation/claim. Croydon Council | 11,570 followers on LinkedIn. or post a comment below. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. Posted on February 20, 2023 by insidecroydon. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. If you are emailing us with your change of date then include your name, account number and preferred date. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. This will update your details. 1. Payments of this emergency energy rebate were due to be made through households' Council Tax accounts from April. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. You can get information on their. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". Councillor Mark Watson, cabinet member for communities, safety and justice. This includes those who receive Council Tax support. Telephone: 020 8726 7000. Show giving feedback Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. The magic wand that an elected Mayor was supposed to wave and put right all that is wrong with Croydon might take a little longer to cast its spell, judging by the on-going struggles of the cash-strapped councils officials to do their jobs whether running the contact centre, getting peoples rubbish collected or even handing out free money. Extra help for residents through new council tax support scheme. Of course it does not. Your message wasnt delivered. In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. Follow us on Flickr; Follow us on Youtube; Our address. Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. This includes those who receive Council Tax support., Hi Dear Sir or madam. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. Gove's funding increases have come too late to save Croydon. NEW Help improve this site by As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? The council can take action to. Executive Mayor Jason Perry has so far done nothing to extend the opening hours of the councils contact centre phone lines. I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. NEW Help improve this site by You should never give out your bank details by phone or by text. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. giving feedback Please take part in our quick survey (it wont take you 10min, like the councils form!) Find out about Council Tax, how much it is, and how the money is spent. 020 8726 7000 (option 2) Payment line - 0345 300 0614 (option 3) Council Tax team, Croydon Council. These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Croydon is divided into 28 wards, electing 70 councillors. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. If you are emailing us with your change of date then include your name, account number and preferred date. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 The council usually does all in its powers to avoid logging missed bin collections. Vehicle Registration Number: * Please enter without space (eg. Bernard Weatherill House 8 Mint Walk For example, Croydon Council has been given permission to hike council tax bills by 15%. You will need your council tax account reference number for the bill you want to pay, if you know it. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. 10 All the above. Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. Have a useless executive team Town Hall insiders speculate that the councils website and officials are struggling to cope with the volume of reports of missed bin collections, and are gearing themselves up for another tsunami of complaints of poor or non-existent service as we head in to the four-day bank holiday weekend. The BBC is not responsible for the content of external sites. Dont include personal or financial information like your National Insurance number or credit card details. NEW Help improve this site by Email: croyctax@croydon.gov.uk. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". The scheme was introduced very quickly, leaving councils little time to prepare. I have just seen our neighbourhood road cleaner out sweeping the streets today a Bank Holiday. You can change your cookie settings at any time. A simple majority will be needed for the council budget with the proposed increase to pass on the first presentation. As part of our user authentication, you will receive a verification code via email, which you must enter. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. How to do a rebate of any kind by a method that will not cost too much administratively? Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. Applications for the scheme are now closed. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. They (Croydon Council) are now saying that we will have to wait 10 to 20 days to see what happens and if nothing call them back. : the councils website today. but alas it refused to accept my password when setting it up EVEN though I followed the instructions on what the password should contain. 5. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Ah that is unless you If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. So there cant be a shortage of money. Which seems at odds with reality. 2. You can check your balance, instalments, payments and view bills online 24 hours a day. Croydon residents are reminded to be aware of council tax rebate scams. Council Tax, get money off your bill The Penn report 2023 . We are committed to making our website accessible to all visitors. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. History [ edit] A map showing the wards of Croydon from 2002 to 2018 You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. If agreed the new scheme would start from April 2022. You'll usually have the. The deadline for all payments to be made is August 31. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. Have a Cash flow crisis Thank you for contacting the Council Tax Department. When to contact your local authority about Council Tax English Cymraeg Guidance on when you should contact your local authority (council) about your domestic property. We are committed to making our website accessible to all visitors. One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. Under current rules, town halls can only . If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. Are unable to get over those pesky Rachmanistic behaviours We will continue to take Debit Debits until you tell us otherwise. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million. Find out about your responsibilities relating to council tax as a landlord. Births, deaths, marriages and citizenship, comment or object to a planning application. Opposition councillors at Croydon LBC are confident they can block the leadership's first set of budget proposals, which are expect to include plans to raise council tax by 15%. How much is your council tax increasing by? The messages may come from both the council and their form provider GrantApproval. To set up a Direct Debit, complete a council tax Direct Debit instructionform. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. 6. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. For example, choose the 1st, 5th, 15th or 25th of the month for payment. Telephone: 020 8726 7000 Send us a message and we'll get back to you as soon as we can. Service temporarily unavailable. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. How frustrating. We are committed to making our website . Send us a message; Other ways to contact us . You misappropriated the funds for something else by accident We've matched the postcode to London Borough of Croydon. From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. Last week Jason Perry, executive mayor of Croydon (Con) said: I know this is going to be difficult for people in Croydon, particularly when they face other pressures but without the proposed increase, the council would need to make a further 20m of additional cuts this year, putting vital services to vulnerable residents at risk.. Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. From: Valuation. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. Croydon Council Tax team The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. Your progress has been saved. The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier.