While not a full-service hospital, the Medical Center is well equipped to handle most emergencies and routine medical procedures. 3. Seattle, WA 98119. They also feature onboard cafes where you may use their computers and other devices or bring your own and access the internet throughout their ships. This includes being cautious about the food you eat, the water you drink, and to be aware of vehicles and road conditions to prevent problems. The days of the unconnected cruise are officially over. Suites SA7058 and SY5001 have wheelchair access on the left side when facing the bed. Ambulatory Accessible It is the travelers responsibility to be familiar with and comply with the regulations of the airline they are traveling on. Youll find a select number of free sites under Complimentary Browsing.. Ask the airline to immediately advise our Air/Sea Department, or call us yourself at 1-800-628-4771. For a list of enhanced protocol sailings please download theEnhanced Protocols PDF. The Classification Society carries out a full ship inspection once a year plus does additional surveys of important safety and other ship equipment on a set schedule that ensures this equipment is regularly examined and tested. Koningsdam Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. Holland America Line ; internet package Special Event: Q&A with InsureMyTrip. Cruise contracts are nontransferable. The Deluxe drink package for Royal Caribbean Onboard pricing is currently $63.00 - $89.00/per day for 2021-2022 sailings. For more information, consult your Customs Agency. A common question people ask is if they will be able to work a bit from the ship, i.e. Our websites follow the official guidance of the World Wide Web Consortiums Web Content Accessibility Guidelines (WCAG). Often times, these rates will be cheaper than cruise internet packages. Video streaming is not available with any of these packages. To obtain a license, they must have graduated from an accredited maritime college. It may also be longer during peak seasons or when embassies are closed. Once you are notified of your flight details, please contact your airline. Select All to print all pages. * Prices are per person per day. These appraisals form the basis for promotion decisions. We appreciate the relationship you have with your traveladvisor and want to assure you they will be credited for bookings made onboard, just let us know. Mobile Phones: All ships in the Holland America fleet are mobile phone friendly, and thanks to an agreement with Wireless Maritime Service, passengers can make and receive calls, send and receive text messages, and access emails and surf the web with their phones. Known for some of the most spacious and comfortable ships at sea, award-winning service, five star dining, extensive activities and enrichment programs and compelling worldwide itineraries. Suites SA7058 and SY5001 have wheelchair access on the left side when facing the bed. source:https://www.hollandamerica.com/en_US/faq.shipboard-life.can-i-use-the-internet-mobile-phones-or-webcams-on-board.html. Holland America Line is not able to arrange for wheelchair assistance at airports or train stations. Of note, cruisers should keep an eye out for promotions. In order to serve the spiritual needs of our guests, we provide the following services. If the Online Check-in is still incomplete three (3) days prior to ship departure, Express Docs will still be available for printing; however, you will need to provide this information again at the pier. Carnival Corp., too, is improving the internet on all 10 of its lines and has introduced tiered usage packages. All-Inclusive Europe 2021 Offer Terms and Conditions Fares and Launch offers are based on Promo (s) NJ/DJ. If my DH logged in under HIS mariner number, he couldnt access our internet plan. Internet and Wi-Fi: Cruise & Maritime Voyages Australia-based ships both offer Wi-Fi internet access in all suites and most public areas. (I logged in using my mariner number.). Instructions: 1. Dial 1-800-993-5483 (US). Almost all convictions (including DUI, DWI, reckless driving, negligent driving, misdemeanor drug possession, all felonies, domestic violence [assault IV], shoplifting, theft, etc.) Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Applications that use high. Pay As You Go is also available for $0.79 per minute, but this is only available for purchase onboard. If you are pregnant or sailing with a guest who is pregnant they must provide a physicians letter stating the expected due date, medical fitness to travel and the pregnancy is not high risk. A 3% service fee will be added to your onboard account for all cash advances. You can get discounts on the packages if you purchase them before boarding, or when adding multiple devices because each package is attached to a certain device, so youd need a separate package for each device you wish to access the internet. Nieuw Statendam and Koningsdam also feature dedicated family staterooms with beds for five guests, extra closet space and two bathrooms one with a bathtub, shower, sink and toilet and one with a shower and sink. Roaming charges usually apply at sea -- depending on provider and service availability. Beverage. All of this occurs under a comprehensive regulatory system in which multiple governmental authorities oversee every safety aspect of our operations. And premium which lets you do all the things already listed and stream. Depending on weather and occasion, add a blazer, cardigan or windbreaker jacket), Men may want to add an extra pair of slacks, but they'll find that the same basic dress theme works for them, too (there is no place in Alaska a man cannot go in a sport coat and slacks. It must be noted that the device trying to connect to the internet can disconnect a device currently connected without asking permission of the currently connected device's user. Pamper yourself with one of many signature spa treatments or salon services at the Greenhouse Spa & Salon. Ambulatory Accessible This pricing is not offered for inside cabins, nor is it available for transatlantic, transpacific and Celebrity's Galapagos sailings. This card serves as your identification for security procedures when embarking and disembarking the ship and for making purchases on board. * Electrical devices such as small fans, power strips, multi plug box outlets/adaptors, and extension cordswithout surge protectorsare allowed onboard when used with proper caution. However, some needs require adequate time to prepare for a guest's arrival. In areas where chlorinated tap water is not available or where hygiene and sanitation are poor, travelers should be advised that only the following may be safe to drink: Norwalk-Like Virus (NLV) can be identified by symptoms of nausea, vomiting, diarrhea and sometimes fever. Cell Phones: Cruise & Maritime Voyages offers a mobile phone network that allows passengers to send and receive calls on their own compatible mobile phones while the ship is at sea. Double Your Onboard Spending Credit Now you have two ways to receive Onboard Spending Credit on your next cruise. Changes to the air booking may require cancellation and rebooking of flights at the current available rate. Holland America Line provides youth and teen activities and facilities specifically for younger guests, such as Club HAL, the Club HAL Gameroom, and The Loft. Staterooms VA8032, VA8031, VA6049, VA5140, VA5137, VA5054, VA5051, VA4132, VA4131, H4090, H4089, VA4052, VA4051 are ambulatory accessible. Each ship is staffed with a professional Club Hal Director dedicated to making sure children have a great time. Minors should receive the same oversight that would be provided when visiting locations such as a large resort or theme park. For detailed information on accessibility of shore excursions, we strongly recommend contacting our shore excursions reservations department well in advance of embarkation at 1-888-425-9376 (or locally at 206-626-7320). On the return trip, Bags VIP luggage delivery can deliver your luggage from baggage claim at your destination airport to your home or hotel, just like the service delivered your bags to the ship when you arrived. QUICK. Screen reader computer software in the Explorations Caf that allows guests to navigate the web by listening to the text. For individuals with limited mobility, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. Drop us an anchor below to share your experiences using cruise WiFi while at sea. The following list is provided to assist in determining what items arenot allowedonboard without a valid, lawful reason. Place them in a carry-on bag or keep them with you so you can access them easily. Your reduced deposit will be subject to cancellation penalties if the booking is within the published penalty period. Our staterooms and suites come in an array of sizes and configurations to fit your family. Q Where do I enter my Holland America Line Booking Number and Last Name? If you venture farther north you will find the climate to be drier. She is a self-confessed thrill seeker, obsessive planner, and over-packer. Can you re-send it? It allows for accessing social media, surfing websites and checking email, but you can upgrade to Premium Wi-Fi for faster surfing and streaming for as little as $10/day. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel. ). Q With Express Docs, how will I receive luggage tags? ), Premium: $29.99 (From e-mail to streaming, receive the highest volume of data. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. These rooms provide some accessible features. Passengers staying in suites pay a $16 per person, per day service charge. No, there are no additional fees associated with EZpay. For more information, see details in the FAQ Are Transfers Included? CPP is available on Holland America Line Cruises and Land+Sea Journeys and is offered as a Standard Plan or a Platinum Plan. There is no discount for purchasing packages before your cruise, as Disney advises to look for a current price list in your cabin, or by talking to Guest Services. We remain optimistic that out approach on future sailings will become more flexible. . Unlimited Social Media Wi-Fi 1 device 12.50/day when purchased prior to your cruise allows access to Facebook, Instagram, Twitter, but not TikTok. Fees: Cruise & Maritime Voyages charges $19 for 100Mb, $38 for 200Mb, $69 for 500Mb, and $99 for 1,000Mb. The SSO/Staff Captain are authorized to make a professional judgment as to the legality of any item declared,detected or discovered on board. For security reasons, the loading of luggage, which you checked in at the terminal, will not commence until 1:00 p.m. Your booking will be credited to, and finalized by, your preferred travel advisor. Wavenet is the internet service provided by Oceania, and the basic levels are free to all sailing with them. Internet/Wifi Packages - Holland America Line For guest convenience, Holland America Line offers 3 different internet packages for purchase onboard their ships. (DH and I have been discussing our guesses on how the database for Navigator is structured. Flexible Fares: Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made prior to the cruise final payment due date. Our experienced, award-winning English-speaking staff and crew will do everything to make your cruise an unforgettable experience. Q Can I print out my Express Docs without completing the Online Check-in? There are several price plans available, allowing choices depending on needs and usage. Traveladvisors please note that MCOS will not be accepted. Some airlines charge for seat assignments. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. west virginia vacation packages; bid meaning in bengali. a marriage license) with a valid driver's license (or other government issued photo ID) must be presented. We also recommend that you carry the immunization records with you in case they are required at any port of call. To maximize fire safety, our ships have sprinkler systems throughout passenger and crew areas together with enhanced fire suppression systems in machinery spaces. Our goal is to identify any potential issues ourselves and address these immediately rather than leave it to regulators. We have sailed enough on HAL to be 5-star and have never bought their package. Stay tuned for more details as they roll out the system across all their ships. Access all the sites and apps* in the other two cruise WiFi plans, plus make audio and video calls. On an Inside Passage cruise you will be traveling along the protected waterways of Southeast Alaska, also known as "the Panhandle." This includes packing a health kit, bringing necessary medications, and getting the right immunizations for safe and healthy travel. Ships without Tamarind receive one night at Pinnacle Grill and one night at Canaletto. $18 a minute for ship to shore phone calls Also, a dark suit is appropriate for dinner on board ship), Sturdy walking shoes for every day use (two pairs are suggested) both leather, to stand up to rain if necessary, and a pair with a good arch support, One or two pairs of dress shoes to accompany your dinner outfit, Bulky or winter-weight sweaters or jackets, Rain boots and long underwear (outfitters throughout Alaska provide special gear needed for their activities, such as warm "moon boots" for walking on glaciers, waterproof rainwear, boots and life vests for river rafting or sea kayaking), Be sure to take toiletries and prescriptions for both medication and eye glasses to aid in replacement in the unlikely event they become misplaced, A travel alarm clock (although wake-up calls are offered on all Holland America Line cruises), Binoculars if you enjoy bird watching or would like a closer look at wildlife and glaciers, Your camera film is available just about everywhere you will visit. Holland America Line has invested over the past few years to expand onboard Wi-Fi service to satisfy growing guest demand for digital access at sea. Cash is not accepted for individual transactions, e.g. If, due to any cause beyond our control, we are unable to arrange for air travel or the air travel we arrange is unavailable or otherwise fails to materialize, to the extent permitted by applicable law, our sole liability will be limited to refunding the air price paid to us. Management reserves the right to refuse service for any reason, including refusingservice of alcoholic beverages to intoxicated guests. Changes to Restricted air reservations will result in cancellation of the entire air booking and cancellation fees up to the full cost of the ticket. After you select the pages you would like to print, click on the OK button to complete printing. The best places to obtain specific information on required documentation and immunizations for your service animal are the U.S. Department of Agriculture's website, local customs offices in the specific ports, and from your service animal's veterinarian. This package is great for those wishing to stream movies and such while underway and seems to have fairly good reviews from previous customers. Health Protocols page and FAQs. Transfers are available to Flight Ease guests and to guests who have independent flight plans. Roaming charges will apply. Holland America WiFi Packages HAL offers satellite internet through the ship's Wi-Fi or at workstations in the Explorations Cafe. The Lido Restaurant embarkation buffet and the Pool Grill shall open at 11:30 a.m. Our embarkation procedures are smooth and easy; you carry nothing but your hand luggage, and everything is beautifully organized so you will have no worries. . Carnival Cruise Lines will be installing StarLink Satellite internet on their ships in 2023. VB6004 is set up with queen bed only to meet compliance spacing with wheelchair access on the right side when facing the bed. Children: U.S. citizen children under the age of 16 traveling on a closed-loop cruise (a cruise in the Western Hemisphere which originates and ends in the same U.S. port) will be able to present their government issued birth certificate or other proof of U.S. citizenship, such as a naturalization certificate or citizenship card to sail. Travel advisors or consumers outside the U.S. and Canada should make payment by wire transfer or passenger's credit card. Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. You will recognize our representatives by their Holland America signs. Celebrity Cruises Celebrity Cruises offers two internet packages, Stream and Surf. Unlimited Wi-Fi Package 1 device is $25.50/day when purchased prior to your cruise. For activities and programs for children age 3-17, please refer to the CLUB HAL YOUTH PROGRAM section. On Dressy Nights women usually wear a suit, cocktail dress or gown and men wear a jacket and tie, dark suit, or tuxedo. The medium package includes 300 megabytes for $39, and the Large package includes 1,000 megabytes for $89. Wheelchair assistance that is requested for airports or train stations must be done directly through the airline or rail station. For further information on our relationship with airlines, please refer to your Cruise Contract. Fully Accessible The price varies by the type of plan and the cruise line. A Yes, check the 'All Guests' button, then click the 'Continue' button. Tickets are nonrefundable. Full payment for air reservation is required at the time of air booking. Pack some orange clothing and/or accessories to wear for this special celebration! Onboard credits may not be refundable at the end of your cruise. We have a safety culture throughout our organization, both on our ships and within our Seattle, Washington headquarters. Learn about our health protocols. bars, the shops, spa, shore excursions. Travel advisors may impose their own cancellation fees. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Within Holland America Line Navigator, choose Connect to Paid Internet from the selection options. Please advise Holland America Line as far in advance as possible of any special needs for transfers. Limited time offer, Savings for On Board Bookings Only Bookon board and you can reserve your next cruise at a reduced deposit. If you have booked your hotel accommodations through Holland America Line, transfers are included between the airport, hotel, and ship. Guests using oxygen cylinders orundergoing hemo dialysis are permitted on voyages with standard protocols. It will depend on where in the world/ocean you are, where in the ship you are, how many other people are using at the same time, etc. Silversea has unlimited complimentary internet for all those sailing. Each package comes with a daily volume of data for a superior experience. Air prices are nonrefundable (no money back). It is also part of our operating practices that our senior management visits and sails on our ships as much as possible. All of our crew are appraised by a senior officer at the end of each sailing assignment. Your luggage will follow normal processing and loading on to the ship from this point. Cruises of 21+ days (excluding Grand Voyages): When guests go to book a Holland America Line cruise, the Have It All fare is presented as an option with the included perks already factored into the price across all stateroom and suite categories. Do you have a cruise booked? Women cannot have begun their 24th week of pregnancy at any time before or during the cruise. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. That's because your Future Cruise Consultant has immediate access to Holland America's reservation system and can view all availabilities on all sailings. Learn about Holland Americas COVID-19 vaccination and testing requirements in theHealth Protocols FAQ. Travelers' diarrhea (TD) is the most common illness affecting travelers. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and an accessible shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Note: For safety reasons, these mobility devices must be stored and charged in the guests' staterooms. The Wireless Maritime Service system is available for use when the ship is in international waters. We conducted extensive research with experienced cruisers and travel partners to understand what they find most valuable when purchasing a cruise and the results overwhelmingly pointed toward one simple fare that included our top amenities, said Gus Antorcha, president of Holland America Line. Each shore excursion will show a corresponding activity level icon; use the icons as a general guide to the level of activity involved. Upon embarkation you will find a confirmation card in your stateroom or it will be noted in your ID guest card. While some cruisers still disconnect while on vacation, many of us can not do without this modern convenience. Guests returning to the United States can also check the official website of U.S. Customs and Border Protection at https://www.cbp.gov. If you have any questions about whether the animal you wish to bring on board is, in fact, a service animal, you may contact ourGuest Accessibility Department. With Express Docs you can access comprehensive, up-to-date information on all aspects of your cruise. Please check with the Shore Excursion staff on board for the most accurate and up-to-date information. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. ESTA eligible guests will need to print and carry their ESTA application response as it will need to be presented at the pier along with your passport. The Browsing package costs $59 for 90 minutes and the Social package costs $109 for 240 minutes. We recommend contacting one of these companies to confirm your arrangements as soon as possible in order to ensure the availability of your specific requests. Our ships are subdivided into multiple watertight compartments separated by watertight doors that can all be closed from the ships bridge as well as at the door itself. If you are using a PC, hold down the Ctrl+Shift+Delete keys. Q What are the benefits of having Express Docs? In addition to our Designated Person inspections, we maintain an Audit Services Department that conducts its own audits and reviews of our ships. On Grand Voyages we also add an occasional Formal night where suits and dresses are recommended. The IMO, through its many assemblies, committees, boards and administrative offices, sets international standards that all passenger and cargo ships must comply with. With this in mind, the following emergency phone numbers are available for your use. Once youve made a deposit, set up EZpay and the rest of your cruise balance will be spread over equal, automatic monthly payments with no interest charges or additional fees. Jonathon is the tech guy behind CruiseportAdvisor.com. With very limited exceptions (such as our Panama Canal cruises), U.S. law prohibits a person from beginning their cruise in one U.S. port and ending it in a different U.S. port. Any amount in excess of this allowance will be not be allowed onboard. To ensure our websites are as easy to use as possible we incorporate assistive technology including Accessible Rich Internet Applications (ARIA). If you don't see our representatives, please have one paged. The caveats with their internet, however, are that it wont be as fast as internet on land (and current customers agree), and because its provided via satellite, physical blockages will affect connectivity (i.e. 3 Whirlpool baths are not available in Signature or Vista suites on Nieuw Statendam or Rotterdam, or in Vista suites on Koningsdam. However, due to the sensitivity of caring for any child, with or without a disability, we must first determine what the child's specific needs are so we may properly evaluate and determine the best and safest way to meet the child's needs. Wi-Fi is available in all guest areas aboard Holland America Line ships including in guest staterooms and suites. Fees: There is a per-day social media package available for $14.99 which allows access to popular social media sites. You may also find information about accessible cruising in the For Booked Guests section of the website. IMPORTANT: Do not pack your passport, medications, cruise documents or airline tickets. If you completed Online Check-In, you will need to present your Boarding Pass. Evening dress falls into two distinct categories: Dressy attire or smart casual. May 05, 2021 7 min read. Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. If your credit card has already been charged for the purchase and your order is canceled, Holland America Line shall immediately issue a credit to your credit card account in the amount of the incorrect price. Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. Your updated Express Docs information will be available online. Baggage fees are the guests responsibility. Participants may order only one drink at a time and must be of the legal drinking age for the respective itinerary. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Therefore if you are using a mobility scooter you may be asked to disembark your scooter and enter the coach by the front steps and ride safely in a regular coach seat, transfer to a provided boarding chair and take the lift onto the coach and transfer to a regular coach seat, or ride the lift on your scooter and then transfer to a regular coach seat. Norwegian also has an option where you can purchase 250 minutes of internet for use any time during your cruise for the price of $105.00 if purchased in advance of your cruise. Express Docs are a more environmentally friendly option. Because governmental travel requirements change periodically, you should check with a visa service or the consulate of each country you will visit no later than three (3) weeks prior to sailing to verify travel documentation. Your luggage will arrive in your stateroom later in the afternoon, via your cabin steward. Certain ship transfer operations (i.e. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure to verify all flight numbers, departure and arrival times shown on your ticket and provide a telephone number contact. Up to $500 per cabin in . A After completing Online Check-in, your Express Docs will be displayed. Anyone wishing to volunteer to lead this service should contact the Cruise Director. Guests can purchase Unlimited MedallionNet packages for the duration of their cruise that include the ability to surf, stream, FaceTime, and more. FACs only apply to U.S. resident bookings and are not available to guests who have requested refunds under a Holland America Line Cancellation Protection Plan. From the U.S. dial 18664167447, from the UK dial +44 2033 754769 or +16174821100 if calling from any other location. Any discrepancies may prevent travel. Be it illness, family matters, unforeseen work events - anything, CPP enables you to cancel your vacation plans before you leave for any reason and receive a refund. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (prices are found in your stateroom directory). (Remember that checked luggage might not be accessible at all times.) Art Tour podcasts are available on every ship to guide you in your journey to discover the art onboard your ship. The plan includes rigorous cleaning protocols and changes in operating practices depending on any onboard illnesses. And its easy to email or leave copies of your itinerary and important information with friends and family. Please note that this is a U.S. government regulation over which Holland America Line has no control. The green Print Board Pass button will be available only after the following: If the Print Boarding Pass button is green, but youre unable to print, try these solutions: Click once, pause, then click once more. Summer temperatures in Fairbanks and other parts of the Interior often reach 70 and 80 degrees Fahrenheit. To help maximize the cruise experience for our guests who are blind or have low vision, Holland America Line has made the following items available: For additional information on the ship's facilities or ability to accommodate guests needs that may not be covered in this section, please feel free to contact theGuest Accessibility Department at: For post sailing questions or concerns please contact our Guest Relations Department at: For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website.