When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Flexibility. Your connection to your customers/clients is the most important part of your job. Liveops Nation agent news. Liveops agents have the understanding and program-specific certifications needed to not only enroll and onboard members and patients into your program, but also encourage them to stick with it and remain compliant with your product or device. VirtualFlex is more than just a contact center model. I have children who are active in sports, so it allows me to be there when they need me. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. Password. Find Out How & Apply . Creatively solving problems. Headquartered in Scottsdale, AZ, with expansive remote opportunities, Liveops is a collaborative environment filled with smart, motivated team players. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. Liveops has helped us pass through tough times with an outstanding level of flexibility, especially during the pandemic. Innovate without compromise with Customer Identity Cloud. We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. Fully remote, hybrid, and freelance opportunities at Liveops provide "unparalleled flexibility and work-life balance." Previous openings have been posted in . Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. To navigate, press the arrow keys.Locations.CountryCityAddressUnited StatesRedwood City203 Redwood Shores Pkwy3 more rows. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Your email address will not be published. Find Out How & Apply . Enjoy the freedom and flexibility of being your own boss. Want to become a Liveops agent? Liveops, a virtual contact center, delivers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. Their consistency, professionalism and customer service are unparalleled in the industry. Job Work/Life Balance. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. Flexibility. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Add this integration to enable authentication and provisioning capabilities. On Fishbowl, you can share insights and advice anonymously with Liveops employees and get real answers from people on the inside. Be prepared to dynamically scale your platform with virtual agents that can mobilize within hours. With Liveops Nation behind you, the. Flexibility. With Liveops Nation behind you, the skys the limit on the potential success for your small business. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. Liveops regularly hosts well-attended, agent-focused events. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Either search term value. View our background and credit check requirements here. Liveops flexible model means you can scale up or down as necessary to service planned and unplanned events such as an expanded label or FDA approval. Liveops exists to improve peoples lives, and this extends into the agents that connect with your patients and members. LiveOps Inc. The fees paid cover services provided in the two weeks prior to the payment date, if submitted. Save my name, email, and website in this browser for the next time I comment. However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . This network has hard skills in your industry, and soft skills from life experience. GM Regional Customer Care Operations, major utility. To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. Welcome to Liveops Agent Services LLC Shiftboard Login Page. Cons are having to provide your own equipment. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. 947 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more . Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Okta Browser Plugin; Okta Agents. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. It's a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Support. Tuition Reimbursement. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. Duo Security for MFA | Okta. Forgot your password? Want to become a Liveops agent? Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. However, once applicants become agents with LiveOps, agents agree and consent to allow LiveOps and its affiliated companies to gather, maintain, and use for its benefit statistics, analytics, and information from agent's call volume, detail and performance. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. Were here to improve peoples lives. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Hope, the above sources help you with the information related to Liveops Agent Portal Okta. We create better outcomes by seeking out and integrating diverse perspectives. great training and continued support. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. Liveops exists to improve people's lives. Link Okta groups to existing groups in the application. to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portals downloads page. Creates or links a user in the application when assigning the app to a user in Okta. The flexibility to schedule your own hours is one of the best perks of being an independent agent with Liveops. To find out more, read our Privacy Policy and Cookie Policy. I like to help people. At WebCE, we are passionate about delivering exceptional professional development solutions. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Liveops. Scottsdale, AZ liveops.com Joined January 2009. From answering difficult questions to help protocol compliance and retention, Liveops virtual agents ensure a high-quality experience in a safe and secure environment. Were committed to earning the right to grow with you by being relentlessly results-driven. Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. Want to become a Liveops agent? Copyright 2023 Liveops, Inc. All rights reserved. Please review the Liveops basic technology requirements by clicking here. !#liveops #seoulbox #onlineincome This te. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Okta updates a user's attributes in the app when the app is assigned. You are using an unsupported browser. Sign-On: Liveops Agent Services LLC Site. View our background and credit check requirements here. Support. The best agents arent looking for part-time. You are your own boss and set your own hours so there is a great work/life balance. Flexible. Excellent company! We've been making work and life more flexible and rewarding since 2000 when we pioneered a different way of thinking which produced the virtual on-demand workforce. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. Our empathetic agent community has experience with one-to-one patient engagement across several different disease states. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. . Our virtual, home-based agents are modernizing the contact center world through unmatched talent and flexibility. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. To find out more, read our Privacy Policy and Cookie Policy. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. Go Further; Marketplace. Agent Sign-In. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Import the user attribute schema from the application and reflect it in the Okta app user profile. Join the teams that work behind the scenes to make Liveops one of the most innovative companies in the virtual contact center space, including client solutions, IT, program development, workforce management and everything that goes into making our solutions stand out. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand.