Possibly, although the drive from your Mac might not be compatible with the YouView box if its built to a different Apple spec. for (var i = 0; i < evts.length; i++) { Yes if its a used disk it doesnt need formatting, it just needs any partitions deleting. Glad you got your YouView box repaired Ray! By continuing to browse, you are agreeing to our use of cookies. and that I would need to return the YouView box to BT (almost certainly wrong!). Switch on the power switch on the back of your box and a red light should appear on the front. You can pause live TV and record up to 150 hours of HD TV, or 300 hours of SD TV. The box will flash a blue light, Press the button on the front of the box, The box should now enter maintenance mode, Choose your preferred option from the Maintenance Mode Options (see list of available resets at the top of the page) and follow the on screen instructions. Make sure its a drive suitable for AV, CCTV or PVR use such as the Western Digital AV drives. You can also buy or rent the latest films and box sets from the BT TV Store. 9h22 04-06-2019 The wording of the email reads like a demand not an optional choice and there is no mention at all of adherence to electrical waste regulations or recycling etc. Apologies if someone has already asked this info. If so why are BT misleading customers into believing that they need to return their YouView box? It is headquartered in Mumbai, Maharashtra. Many thanks ordered a replacement hard-drive and fitted it as per the instructions above. .recentcomments a{display:inline !important;padding:0 !important;margin:0 !important;}. A moderator in the BT Forum has confirmed that the box will still work after cancelling. I tried reformatting in exFAT too and that made no difference. })('//www.centreyasmine.com/?wordfence_lh=1&hid=566A0B49D8C2C1E910203927A76934D5'); Old YouView TV and Broadband ISP Boxes Lose Access to ITV Hub How To Become A Commercial Diver In South Africa, Missing On Demand Apps - YouView Support Following your advice I purchased an alternative hard drive off eBay and followed the instructions, which were excellent. Gripper, Very helpful instructions thanks so much! 2 avenue lalla amina tabriquet sal, Heures de travail: This is due to the fact that the hard disk is being continuously written to while the box is on and a live channel is selected, even if not specifically recording a programme. After a few minutes you will be greeted by the hidden maintenance screen. The power on button still worked but the down one didnt, so the maintenance mode prompt never appeared. It'll be connected to my new internet, with another . " /> Visit our full contacts page here. egregiously misleading and I suspect deliberately so, in order toobfuscate people rather than enlighten them. Squeezing the plug should release the latch on it. Got drive from ebay.Thanks. Thanks, M. Hi Miles, you might find that the drive does not need formatting from maintenance mode. It comes with daily entertainment of BBC iPlayer, ITV Hub, All 4, and much more. The main TV downstairs had a Freesat box, YouView box and PS3. Is the soldering easy or should I take it to a hifi repair shop? Or is there a message on the TV screen? The main advantage of an SSD (its speed) is irrelevant to Youview boxes because AV-rated spinning disk hard drives are sufficiently fast for playing back and recording simultaneously. . Check your box has a stable connection to the internet. } They will only unscrew partially i.e. Instructions for doing this can. It has the title of 'How to return your kit'. The box light will turn blue, Turn the power on using the switch found on the back of yourset top box. Youview is a TV service that provides more than 70 live digital channels. Any suggestions how to keep the recordings before I try that option as a last resort? Ordered a new Toshiba 1TB HDD, which was delivered today. Excellent repair advice works perfectly now. Find helpful customer reviews and review ratings for NETGEAR D7000-200UKS Nighthawk AC1900 Dual Band 600 + 1300 Mbps Wireless (Wifi) VDSL/ADSL Modem Router for Phone Line Connections (BT Infinity, YouView, TalkTalk, EE and Plusnet Fibre) at Amazon.com. Ordered one of the recommended drives and installed and fully functioning very quickly. YouView box: Everything you need to know - broadbandchoices Now TV app on BT TV box - BT Community Very helpful thanks. Turn the power on using the switch found on the back of yourbox. Now you can see the original YouView hard drive. I have decided to cancel bt tv as we are moving house. Fortunately, whether you're dealing with signal loss, missing channels, distorted or pixelated picture, spotty audio, a faulty . The four longest screws go in the bottom of the case. It worked..! This will cure the clicking/buzzing/beeping noise fault that stops your YouView box from booting up due to hard drive failure. Watch Shop Bd, Remove the lid. Ionic Industries 2023. I can hear hard drive starting up with a quiet whirr but then stops. Leave BTTV Keep The Box - Digital Spy Went to 101, no picture, then an error popped up (YVM607). You might need to attach some stick-on rubber feet to the side of the box that it rests on to stop any vibration/noise reaching the supporting furniture/surface. UTV unavailable on YouView via catch up/on demand. Thanks for the indepth information. If so what file type.? for (var i = 0; i < evts.length; i++) { var BooklyL10n = {"csrf_token":"c45bda60d8","today":"Aujourd'hui","months":["janvier","f\u00e9vrier","mars","avril","mai","juin","juillet","ao\u00fbt","septembre","octobre","novembre","d\u00e9cembre"],"days":["dimanche","lundi","mardi","mercredi","jeudi","vendredi","samedi"],"daysShort":["dim","lun","mar","mer","jeu","ven","sam"],"nextMonth":"Mois prochain","prevMonth":"Mois pr\u00e9c\u00e9dent","show_more":"Montre plus"}; If I boot up without pressing any buttons it gets stuck on the loading screen. BT VISION+ PACE DiT7431/05_2B Digital Freeview Box Receiver 160GB HDD Having googled the fault I found your site and I have successfully replaced the hard drive, same for same, following your expert guidance and for 32 I now have a fully functioning box again. Reading Time: 4 minutes There's nothing worse than encountering BT YouView box problems when you're already comfortable in bed or on your couch while watching your favourite show or movie. Dream Mat Mousse Quelle Teinte Choisir, I tried to reformat it but it just comes back to the same menu , plus it keeps saying format failed if i try to format the disc and delete the recordings . Much better than landfill. Read honest and unbiased product reviews from our users. It's annoying, frustrating, and quite frankly, definitely a mood-killer! Worked a treat, thank you. AU. I can view but not hear SD channels, but cant see any HD ones at all. I have a BT TV pro box and am having recurring issues streaming content from via the Now TV app. Why is my BT YouView box stuck in maintenance mode? Second-Hand Satellite & Cable Equipment for Sale in G327UY Retrieved box from the bin, opened up and checked harddrive model number, ordered new one on eBay for 33.50 delivered, followed instructions to the letter. I wonder if the programs recorded on the old hard drive could be saved??? Amazon.co.uk:Customer reviews: NETGEAR D7000-200UKS Nighthawk AC1900 Up and running now Thanks All good Cheers! However, as its not an AV spec drive it might be noisier, hotter and fail prematurely due to the continuous recording nature of the Youview boxes. Easy to swap out. Is it faster with the SSD & how big was the ssd I have a 320g is that big enough. I hope it still works ok cos I've not long since bought one it's better for entertainment than freesat I think. Any feedback welcome- thanks. Getting Ultra HD What content is available in Ultra HD? just fitted sandisk ultra 3d 500gb ssd to my Humax hdr1100s. Thanks again for these instructions, and good luck to anyone else fixing their YouView box . padding: 0 !important; It seems to be working fine now. All rights reserved. window.wfLogHumanRan = true; All you'll do is end up getting frustrated and angry with BT. Without trying to enter maintenance mode it just loops around the loading screens and doesnt boot. FOR SALE! A YouView box is a set-top box, a device that converts the signals into something that your TV can read and display. If so why are BT misleading customers into believing that they need to return their YouView box? Would the solder failure be visible? background: none !important; took the old drive apart and the arm was stuck solid in the middle of the disk!!! I expect so, but you won't receive any of Plusnet's pay tv services. Youview recording failed This is another one that is usually caused by either your internet connection, or also possibly your broadband connection too. !function(f,b,e,v,n,t,s){if(f.fbq)return;n=f.fbq=function(){n.callMethod? By continuing to browse, you are agreeing to our use of cookies. Once the menu is up you might need to do a factory reset with deleting the recordings to reformat the drive if it is not brand new. This will cure the clicking/buzzing/beeping noise fault that stops your YouView box from booting up due to hard drive failure. This guide covers the 500Gb models made by Humax for BT . 1 Service Alert Using Ultra HD A YouView Box FAQ Go beyond Full HD and see the difference with Ultra HD. }); It was a freebie. The hard drive will work fine with the box on its side. /* Youview box functionality after cancelling BT contract YouView Community Toshibas 1Tb drive is model number MQ01ABD100V. Some people have had success with a 1Tb drive. document.detachEvent('on' + evt, handler); Ktm Rc16 2021, Hope this helps any future users. How To Become A Commercial Diver In South Africa, I read your very clear article/instuctions,easy to follow bought a new hard drive the same as original (ebay)as recommendation.Start to finish 30 minutes,worked first time.So from a box that as due for the bin is now better than newmany thankswill check out your website again. YouView Box | YouView Support Any ideas? Hi . Its a 750Gb Toshiba drive. With the lid clipped back in place turn the box upside down and fit the 4 long screws. If you cant there might be some other fault with the box such as failed RAM or flash storage. Alan Michael Sugar, Baron Sugar (born 24 March 1947) is a British business magnate, media personality, author, politician and political adviser. Weber County Sheriff Jobs, Thanks in advance! BT Vision+ Pace DiT7431/052B Box. @media only screen and (max-width: 600px) { #masthead { margin-bottom: 381px; } } Sounds like if its not the disk at fault it can possibly be transplanted in to a new box. I can't see how they would be able to get away with nobbling their boxes post-contract unless before providing a new box, they clearly stated this in their promotional material and T&Cs. Hopefully that will be good for a couple of years and then Ill replace it with a new one. Trying internet reset finally did the trick. Hi, I have tried your method and my 2100 youview box just goes to black screen after I press the power button to enter maintenance mode. Visit our full contacts page here BT VISION+ PACE DiT7431/05_2B Digital Freeview Box Receiver 160GB HDD Just to add to the above. It seems unlikely. Havent tried the option with removing recordings yet. A few black screens as it reboots, but if you are patient it gets there. She also claimed, incredibly, that if I bought a Youview box off the shelf, BT would block access to iplayer etc. Another easy check would be to measure the output voltage of the power supply to make sure that hasnt failed. The maximum is probably 1Tb or 2Tb as there is some sort of addressing limit on some computer systems for drives above 2Tb. The box light will turn blue, If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? Let us know how the SSD survives. It looks like you're new here. Do you think I need to format the drive..? http://bt.custhelp.com/app/answers/detail/a_id/53417/~/how-to-return-and-recycle-your-bt-broadband-h says Bt will send you a returns bag if you were a BT Tv customer and you inform them you are leaving.. That is BT adhereing to their responsibilities under the Electrical waste regulations. All you'll do is end up getting frustrated and angry with BT. I've found the answer on BT forum. Sounds like they have taken on a load of ex-Sky CS gonks who have not completed their retraining. first time I have ever done anything like this and I followed this step by step and Im happy to say I am up and running. Thanks for the advice. YouView is supposed to be a box you can use without a subscription. :Chrome\/26\.0\.1410\.63 Safari\/537\.31|WordfenceTestMonBot)/.test(navigator.userAgent)){ return; } I ordered a new Seagate ST500VT000; when it arrived I started to suspect it wasnt factory-fresh Put it in the box, but couldnt get Maintenance mode, just a blank screen even after an hour. It happened fairly soon after the latest update that was released at the end of Jan 2021. The Vision+ is an update to the 165960205623. Im not sure if this is possible as the recordings tend to be locked to one particular YouView box. When I follow the procedure to enter maintenance mode I get a blank screen. The BT YouView box is basically a Humax box with a bit of extra software for the BT On Demand/BT specific extra channels. I ended up using MiniTool Partition Wizard, it was straight forward. Unless the drive is an AV grade model it might not last as long as an AV grade drive. Is it worth me opening up the box to see if I can spot a lose wire or blown capacitor etc? I then took the replacement HD I found and wiped it, ran check disk and made sure it was just unallocated space before putting in back in the digi box. Nice and easy steps to follow, plus the photos. Once you stop paying for the BT TV package it works exactly the same as any other Humax box. It sounds like there might be another fault rather than the hard drive itself. The drives listed above are all 2.5 drives so they are the correct physical size. And if so to what format please? Does the YouView box work after leaving BT? Youll probably need to get into maintenance mode. fbq('init', '128412981189068', {}, { These are audio-visual drives and as you can see from the datasheet here they are very quiet and consume little power. We always conscious about the amount of energy we use. Should work as a normal Freeview+ pvr. ok thank you so i will lose all my recordings but any more i make will be ok ? No problems just followed your instructions. if (window.addEventListener) { 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. Note which screws went where. My PVR has started to boot loop. From NOW, to Netflix, to BT Sport and the best free-to-air channels, they're all there at your fingertips. Do I need to identify the drive make first and replace with same to ensure connections are compatible, or can I assume that if I order say a Western Digital to the serial number you quoted that it will fit? Thankyou ! What software did you use to clone the drive? A Comprehensive Guide On Your YouView Box | AerialForce I am through my power line adapters. Gently disconnect the plug for cable from the lid where it connects to the main PCB. Read our cookie policy. .wocommerce button.button:hover, .woocommerce input.button:hover, .woocommerce #respond input#submit.alt:hover, .woocommerce a.button.alt:hover, YouView UHD Box Warranty After Leaving BT? - BT Community However, good to hear that you got your neighbours up and running again with an internet reset. BT Youview Box - No Subscription TV | BT Shop So BT are definitely giving out misleading information. I was told by BT yesterday that if I cancel my 5 per month TV package, then some of the functions of my BT-supplied YouView box will stop working. Fantastic. During the day it will be in a state of instant-on standby so you should never have to wait for it to boot up. My BT TV package was finally cancelled on 18th November and I can happily report that all of the PVR functions and catchup services still continue to work on the YouView box. Follow these steps then come back and see your instructions: Once you have entered the Maintenance Mode Menu, you can choose from these options: Factory Reset , keep recordings (recommended), Factory Reset, delete recordings (if option 2 doesn't resolve your issue), Internet / USB recovery , delete recordings. My box has just died, took the hd out and reformated it in fat32 looks ok, put it back in and tried to do the factory reset, but it only shows maintanance mode, and then goes to loading up, no other messages, any ideas please. As you say, there is no need to create new partitions or format them. We need to access Maintenance Mode from the start up screen. So clearly explained. Microsoft and partners may be compensated if you purchase something through recommended links in this article. they wont fully emerge from their rubber mounts and will stay under the metal shield but they will release the drive. (function(url){ And, yes, once youve got to the Maintenance mode screen and selected Software Reset you do have to suffer a few minutes with a blank screen! It did allow me to recover some of the old recording from the failed disk. The file are surprisingly easy to identify as they are [programme name and date].ts These files are in a XFS format partition; I didnt have any trouble reading/playing them under Linux Mint. I had put my bt box in the bin then came across this website. A YouView Box FAQ Some On Demand apps are only available in certain regions. From my experience just the same size or bigger, the YouView drive had lots of tiny partitions at the front end but the main one was 850GB (this being a 1TB drive). It is also applicable to the similar looking 4K Ultra HD BT YouView boxes (DTR-T4000) which have a 1TB hard drive fitted. Awesome advice! Welcome to our best TV experience yet. 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. Box now works fine. Are you able to temporarily move the YouView box nearer to your router so you can complete the setup with it plugged directly into the router with an Ethernet cable? I'd plug the box back in. Looking at your photos of inside the box there is a large plate on the underside is that easy to remove? There is no point even trying. Safe mode worked but would not correct problem. Instead once you have removed the partitions your computer will not recognise the drive but you view will and success , removing the partitions and not formatting the hdd is the same as a brand new drive, once I found this out took less than 10 mins with the youview apart already. And BT reps have publicly stated the box will continue to work. They too are AV specification drives (video drives) which are capable of recording at least two separate video streams simultaneously while playing back a third. The box should function (more or less) as a Freeview Play box. Watch the most popular free-to-air channels as well as the channels in your package. That is, will I still be able to watch iPlayer through it? There are many reports of call centre staff 'demanding' people return their boxes, along with lies that the boxes. Tried all maintenance mode options. Any ideas? New replacement drive works a treat. In the long term a computer-type hard drive will fail before an AV grade one when fitted to your YouView box. The ribbon cable connector to the lid button had not latched to the main PCB during re-assembly and came away when I lifted off the lid to check. The only thing you will lose is the BT (Vision) TV app. Watch Shop Bd, I had a similar problem. The ultra-compact YouView box gives you 7 days of catch-up TV and the full range of Freeview channels. Switch on your TV and pre-select the correct HDMI input for your YouView box so you can see what the box is doing while it powers on. Youview Box - Problems with BT & TalkTalk Boxes - Spacehop As Graham pointed out, whether you continue to receive all the channels depends on where your new address is. It has probably always done this but I didnt notice as the stock drive was quieter. Thanks for your very clear easy to follow instructions which helped this 69yo silver surfer fix his box in minutes!! Specifically the live pause and rewind and the catch-up services like BBC iPlayer and 4OD. I still have the old 1tb drive which Ill just keep handy for a month just in case etc it still spins up and passes Win 10 disk health checks so we will see how long it lasts. Thanks, good guide. Thanks again. Connected drive to computer with a SATA to USB cable and removed the NTFS formatting, try again but still no Maintenance mode. Here's everything you need to know: What is Ultra HD? Seagate ST500VT000 drives were fitted as an alternative to the WD drives in some boxes. Ignore the above. If you have seen out your contact then it will belong to you. Re-fit the two screws holding the PCB to the bottom of the casing.